Shipping methods
All products purchased on fantingarage.it are packaged and shipped by Fantin Garage di Federico Fantin, located at 14/C Giovanni Pascoli Street - 35011 - CAMPODARSEGO (PD)
- Shipping Method
An automatic e-mail confirmation will be sent to you upon receipt of your order. Your order will be processed according to the production time information if it was placed by noon on a weekday. Orders received on Saturdays, Sundays, and holidays will be processed on the first available weekday.
Once prepared, the shipment is picked up by the courier, who will issue a unique shipment code upon pickup; this code will be communicated to you via e-mail on the day of pickup. Shipment notification will allow you to track your order directly from our shop and/or online tracking service, on the courier's website.
- Delivery times and schedules
Delivery times in the national territory, barring unforeseen circumstances, vary from 24 to 48 working hours, except for orders with destination to locations difficult to reach (such as Venice, Sicily, Calabria, Sardinia, mountain locations, smaller islands, extreme suburbs), for which the shipment may take even more than 48 hours.
We specify that due to force majeure (strikes, periods of increased load for couriers, natural disasters, pandemics, unforeseen delays), we cannot always guarantee standard delivery times.
The courier company delivers from Monday to Friday, during the hours 9:00-18:00 and makes the first delivery without prior notice. Fantin Garage does not have the ability to know in advance exactly when the goods will be delivered. On Saturdays, Sundays and holidays couriers do not deliver. We do not deliver by appointment.
If you have chosen bank transfer as a method of payment, your order will be processed only after it has been credited. You can speed up the process of processing and shipping by sending the transfer receipt to the email fantingarage@gmail.com
- Shipping costs for italy will be €6, for the rest of the EU it will be €15, and outside europe it will be €30
- Packaging
Boxes are reasonably sized and items are well protected and sealed. Goods are packaged in cardboard box or with envelope.
- Shipping address
The Customer is required to provide the correct shipping information. Please take the utmost care in filling in the master data. In case of incorrect indication of the address, the goods will be sent back at the expense of the Customer.
- Precautions
In order to simplify delivery operations, we ask you to indicate an address (even that of your place of work, if you prefer) where a person is always available for pickup and to always provide the name on the reference bell, if this is different from the order holder. You can indicate this information within the order notes;
If the recipient is absent, the courier is required to leave notification of the attempted delivery and will try again the next business day. If the recipient is also absent on this occasion, the courier will attempt to contact the recipient to schedule a new delivery date. Should the courier's customer service fail to contact the customer during the next 5 days, or in the event of further absence of the recipient at the scheduled delivery, the products will be returned to Fantin Garage di Federico Fantin, located at 14/C Giovanni Pascoli Street - 35011 - CAMPODARSEGO (PD), resulting in the suspension of the order and the charge of shipping costs to the customer.
In case of change of delivery address after the shipment has been made, the surcharge applied by the express courier will be borne by the recipient, while the change of delivery address after the shipment has not been made is possible free of charge by contacting our customer service at the email fantingarage@gmail.com
Upon receipt of the package, check that the package is perfectly closed, undamaged, not damaged, not wet, not altered (including in the sealing materials).
We urge our customers to RETURN WITH RESERVE the package and report the anomaly to us by email or registered mail if the packaging is not intact or the tape is tampered with. Any damage must be immediately reported and contested to the courier, otherwise the product will be considered regularly delivered and Fantin Garage will not be held responsible in any way for any damage to the goods or missing product.
Customs fees are always and only charged to the customer.
- Shipping Conditions
The kind Customer is advised that we do not assume any responsibility in case of non-delivery, delay or damage by couriers. The Customer therefore agrees that delayed delivery does not constitute non-compliance with the agreement made, and does not give the Customer the right to cancel the order. Furthermore, we assume no responsibility for loss or damage resulting from lost, stolen, or damaged items after delivery has been made.
An automatic e-mail confirmation will be sent to you upon receipt of your order. Your order will be processed according to the production time information if it was placed by noon on a weekday. Orders received on Saturdays, Sundays, and holidays will be processed on the first available weekday.
Once prepared, the shipment is picked up by the courier, who will issue a unique shipment code upon pickup; this code will be communicated to you via e-mail on the day of pickup. Shipment notification will allow you to track your order directly from our shop and/or online tracking service, on the courier's website.
Delivery times in the national territory, barring unforeseen circumstances, vary from 24 to 48 working hours, except for orders with destination to locations difficult to reach (such as Venice, Sicily, Calabria, Sardinia, mountain locations, smaller islands, extreme suburbs), for which the shipment may take even more than 48 hours.
We specify that due to force majeure (strikes, periods of increased load for couriers, natural disasters, pandemics, unforeseen delays), we cannot always guarantee standard delivery times.
The courier company delivers from Monday to Friday, during the hours 9:00-18:00 and makes the first delivery without prior notice. Fantin Garage does not have the ability to know in advance exactly when the goods will be delivered. On Saturdays, Sundays and holidays couriers do not deliver. We do not deliver by appointment.
If you have chosen bank transfer as a method of payment, your order will be processed only after it has been credited. You can speed up the process of processing and shipping by sending the transfer receipt to the email fantingarage@gmail.com
Boxes are reasonably sized and items are well protected and sealed. Goods are packaged in cardboard box or with envelope.
The Customer is required to provide the correct shipping information. Please take the utmost care in filling in the master data. In case of incorrect indication of the address, the goods will be sent back at the expense of the Customer.
In order to simplify delivery operations, we ask you to indicate an address (even that of your place of work, if you prefer) where a person is always available for pickup and to always provide the name on the reference bell, if this is different from the order holder. You can indicate this information within the order notes;
If the recipient is absent, the courier is required to leave notification of the attempted delivery and will try again the next business day. If the recipient is also absent on this occasion, the courier will attempt to contact the recipient to schedule a new delivery date. Should the courier's customer service fail to contact the customer during the next 5 days, or in the event of further absence of the recipient at the scheduled delivery, the products will be returned to Fantin Garage di Federico Fantin, located at 14/C Giovanni Pascoli Street - 35011 - CAMPODARSEGO (PD), resulting in the suspension of the order and the charge of shipping costs to the customer.
In case of change of delivery address after the shipment has been made, the surcharge applied by the express courier will be borne by the recipient, while the change of delivery address after the shipment has not been made is possible free of charge by contacting our customer service at the email fantingarage@gmail.com
Upon receipt of the package, check that the package is perfectly closed, undamaged, not damaged, not wet, not altered (including in the sealing materials).
We urge our customers to RETURN WITH RESERVE the package and report the anomaly to us by email or registered mail if the packaging is not intact or the tape is tampered with. Any damage must be immediately reported and contested to the courier, otherwise the product will be considered regularly delivered and Fantin Garage will not be held responsible in any way for any damage to the goods or missing product.
Customs fees are always and only charged to the customer.
The kind Customer is advised that we do not assume any responsibility in case of non-delivery, delay or damage by couriers. The Customer therefore agrees that delayed delivery does not constitute non-compliance with the agreement made, and does not give the Customer the right to cancel the order. Furthermore, we assume no responsibility for loss or damage resulting from lost, stolen, or damaged items after delivery has been made.
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